pepperedBLACK® is building a solid reputation of professionalism, unsurpassed customer satisfaction, and as a successful multicultural employer.

quotes, anecdotal evidence and testimonials lead us to believe that our desire to raise the bar via our core values, of integrity, compassion & humour, is sustainable in the long term.

the comments collected below illustrate the effect our commitment to begin:
approachabley professional; culturally responsible; and transparently accountable, has had on our public credibility.

happy reading!

‘I just wanted to say to you, I love your uniform, it looks very smart .. like your demeanour’
Shopper approaching a Security Ambassador in Yeperenyre Shopping Centre

‘We want to be straight about it, we deliver what we say we will’
Des Rogers, Business owner

‘pepperedBLACK®security have been able to respond immediately to a request to provide security services to Alice Springs Hospital.’

‘On behalf of the General Manager I would like to forward a thank you to you and your staff for the management of patient in the ASH Emergency Department in April 2007 and again today within the Day Procedure Unit.

The Director of Emergency Department doctor was grateful for the professional manner in which the guards carried out their Ambassador role and the support provided to ED staff.

The ED doctor has also verbally provided feedback in respect to the overall security support to the Emergency Department. Over the last few months the doctor has observed an increased staff confidence in the security role and believes a positive working relationship is being established.’
Deborah Maher, Safety Support Officer, Safety and Quality Unit, Alice Springs Hospital

‘We have already had enquiries from Queensland Mining operation and a Darwin indigenous service provider about implementing our model up there’
Mick Campbell, Business Manager

‘We have built a strong reputation that nothing is too hard ’
Des Rogers , Business owner

‘Our customers must feel that we genuinely care about them. We don’t want to just reactively respond to them when they have issues!’
Mick Campbell, Business Manager

The service provision to date has been professional and of a high standard. They have been able to respond promptly to additional requests and at all times have supported the cultural ethos of Alice Springs Hospital.’
Deborah Maher, Safety Support Officer, Safety and Quality Unit, Alice Springs Hospital

‘I am pleased to report that your staff provide a most professional and efficient service, particularly in comparison to the services offered by competitive firms. Clearly, the training your staff undertake has proven to be directly responsible for the high level of service provided.’
Henry Mizow, Corporate Services Manager Central Australian Aboriginal Congress